Bluetooth tracker is a small, portable device that helps you locate your belongings, such as keys, wallets, or bags, using your iPhone (IOS only). It connects via Bluetooth and works with the Find My app to track and find your items.

Use the Apple Find My app or the Find Items app on Apple Watch.
Turn on the Bluetooth Finder and pair it with the iPhone via the Find My.

Our Bluetooth Finders are compatible with most iPhones and Apple tablets that support Bluetooth 4.0 or higher. Check the product page for specific compatibility details.

Shipping times vary based on your location.

Typically: 2-7 business days.
During week-long Chinese holidays, Chinese Lunar New Year (usually in February), and Chinese National Day (1st October every year), services from certain suppliers and carriers may be affected, meaning that deliveries for orders placed around these holidays may be delayed by 2-4 days.

Check our Shipping Policy page for detailed information.

We offer a 30-day return policy for unused and undamaged products in their original packaging. For defective items, please refer to our warranty policy.

Ensure the device has a full battery.
Check that Bluetooth is enabled on your phone.
Re-pair the device using the Find My app.

If the issue persists, contact our support team for assistance.

Contact Us:

How can I contact customer support?

You can reach us through: Email:
service@kindeep.com (Pre-sales)
support@kindeep.com (After-sales)
Live Chat: Monday - Friday (9 AM to 6 PM, EST)

We’re here to help!